Customer Support
A warm welcome...
"HEPHAESTUS" is the Greek god of fire, the forge, engineering, sculpture, and metallurgy. It is these values that inspire HEPHAESTUS HOME.
Hephaestus Home is a branch of the family company Ofenhaus Südtirol GmbH / Casa del Fuoco Alto Adige Srl, which has been operating in the stove sector for years and is synonymous with a passion for fire and heat, combining high functionality with design.
Thanks to many years of experience in the stove sector, our team creates unique design solutions, with a particular focus on quality and customer satisfaction.
Your online specialist for fireplaces, fire pits and more.
Efesto Home is the project of brothers Ivan and Alex, the young generation of the family business Casa del Fuoco Alto Adige Srl.
With Efesto Home, we aim to expand our already extensive product range by introducing new products for our customers. Quality, design, and functionality are our priorities.
Our mission - your satisfaction
Fair prices
Efesto Home's strength lies in the unique combination of high-quality products available online at fair prices and the reliability of a traditional store.
Full service and warranty
The service we offer includes the warranty expected from a reliable online store. As a seller of many important brands, we always apply Italian warranty conditions.
Personal data protection
Efestohome.com is extremely careful with its customers' data. The protection of your data is very important to us, which is why we use high-quality software every day to protect both personal data and order history.
Excellent accessibility
Efestohome.com, attaching great importance to good accessibility, has made its own customer service available. By contacting our friendly support team, you can get expert advice on the models that have caught your attention.
You can contact our customer service by calling +39 0471 34 7234 or by sending an email to info@efestohome.com.
Efestohome.com at a glance
- Unique products for your home
- Quality as the ultimate goal
- Secure online shopping
- Opportunity for individual consultation
- Consignment purchase
- Fastest possible delivery
- Free shipping on orders over €199
